Welcome to our FAQ page! Here, you’ll find answers to the most common questions about our services, day trips, and destinations. If you need further assistance, feel free to contact us directly. We’re here to help you plan your perfect adventure.
We have buses departing every 30 minutes from Keukenhof, and you are free to choose any departure back until 18:30. With the exemption of the Keukenhof + Flower farm visit + windmill cruise excursion, this tour has a set schedule.
The commute is about 45 minutes (depending on traffic).
For TOURS – Please be at the meeting point 30-20 minutes before your departure time. The tours depart from: This is Holland, Overhoeksplein 51.
It is recommended to come 15 minutes before the desired departure time. With the flexible return, it’s first come, first served. Departures between 15:00 and 17:00 are generally crowded, during this time you can expect some waiting time.
No, there are no toilets on board the buses, but there are plenty at the Keukenhof Gardens.
No, there is no Wi-Fi on board.
If you miss your tour from Amsterdam, you will need to pay a fee to reschedule the tour for another time. If you miss your bus from Keukenhof, please contact our staff member at the parking lot or call our office for instructions.
No, you need to make your own way back to Amsterdam. We do not hold responsibility for the extra costs.
You can drink soft drinks and coffee on board (only bottled drinks and/or drinks with a lid are allowed, no cans). Eating is not allowed on the bus.
Children under 3 years old without a ticket do not have a seat on board; they can sit on their parent’s lap. If you wish to have a separate seat for the child, you need to buy them a separate child ticket.
No, this is not possible. There is free seating on the bus. First come, first served.
The bus will bring you back to This is Holland, Amsterdam Overhoeksplein 51.
We offer various tours: Transport only, Transport + Entrance, Keukenhof + Windmill Cruise, Keukenhof + Zaanse Schans, and Keukenhof + Flower Farm Visit and a Windmill Cruise. Besides these combinations, we have special offers in combination with various flower parades. Each tour has its own bus and departure times.
No, it is not possible. The complete tour takes place on one day. However, the 75-minute canal cruise can be used any day. You can book the canal cruise when you check in for the tour.
Yes, the tours will continue even in case of rain. Rain is not considered a valid reason for cancellation or refund.
No, lunch is not included in the Keukenhof tours. However, there are several restaurants available within Keukenhof where you can purchase food.
Chamber of Commerce: 56483090
V.A.T number: NL852147211B01
We are available to answer your questions in English, German, Spanish, and Dutch.
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