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Tours and bookings

Questions about tickets and bookings

Where can I purchase tickets for an excursion, attraction, or cruise?

You can purchase tickets online or at our tour desk in This is Holland. At our tour desk, payments can be made by credit card or cash. Online bookings must be paid for by credit card, PayPal, or iDEAL. We accept Visa, MasterCard, and many other payment methods.

Please note that it is not possible to make a reservation without payment. Bookings cannot be made by phone or email.

Are there different prices for students and senior citizens?

No, we do not offer special discounts or different prices for students and senior citizens.

I did not receive my tickets after ordering online. What can I do?

Please wait 30 to 45 minutes and check your spam or junk mail folder.

If you still have not received your tickets, please send an email to [email protected].

If you need your tickets urgently, please call us at +31 (0)20 3300 684.

I lost my tickets after purchasing or checking in. Is there anything I can do?

If you purchased your tickets at our tour desk in This is Holland and lose them, unfortunately we are unable to reissue or replace those tickets.