Book directly with the specialist
Personal service
Travel with the official partner
  • Book directly with the specialist
  • Personal service
  • Travel with the official partner

Frequently asked questions

General questions

Where do the tours depart from?

Most of our coach tours depart from This is Holland, Overhoeksplein 51 in Amsterdam-Noord, where you check in with our team. The boat cruises of Amsterdam Boat Cruises depart from the pier at the Badhuiskade, near the A'DAM Toren and This is Holland. From Amsterdam Centraal, take the free F3 ferry to Buiksloterweg.

Some tours have a different departure location, such as Schiphol (Arrivals Hall 4, Met en Co desk) or the Rotterdam Cruise Terminal, or several pick-up points in the Netherlands. The departure location is always shown on the tour page and in your booking confirmation.

Can I cancel my tour free of charge?

Yes. You can cancel most tours free of charge up to 24 hours before departure. For Formula 1, André Rieu, the flower parades, the Christmas markets and Paris, the period is 72 hours. The cancellation period is also shown on the tour page.

What time do the Keukenhof tours depart?

During the Keukenhof season, our Keukenhof tours from Amsterdam depart from This is Holland between 08:00 and 16:00. The available times differ per tour; you choose your departure when booking. The last return journey from Keukenhof leaves at 19:00.

Is admission to Keukenhof included?

For the tours on our Keukenhof Tours page, the Keukenhof admission ticket and the coach transport are included. On each tour page you can read what else is part of the programme.

When is Keukenhof open?

In 2027, Keukenhof is open from Thursday 18 March to Sunday 9 May, daily from 08:00 to 19:00. Last admission is at 18:15.

How do I pay for my booking?

Online, you pay by credit card (including Visa and MasterCard), PayPal or iDEAL. You pay the full booking amount in the way and within the period indicated during booking.

What happens if I am late at the departure point or a meeting point?

Please arrive at the departure point on time. If there is a meeting time during the tour, make sure you are back on time. The tour may continue without you if you are not there.

Do you also organise private tours and group trips?

Yes. Take a look at our Private tours and Groups pages, or send your request to [email protected].

How do I contact HopOn HopOff Holland?

Email [email protected] or call +31 (0)20 3300 684. Our office is at Overhoeksplein 51, 1031 KS Amsterdam.

How does HopOn HopOff Holland handle my personal data?

You can read about this in our privacy policy. You can email questions about privacy to [email protected] with the subject "Privacy".